More than likely, we can fill your prescription! Please feel free to send over a copy of your prescription to service@dollger.com and we’ll let you know if we can accommodate your prescription. If not, we’re happy to offer you other options! .
Your order will be shipped approximately 2-3 business days after receiving all of the necessary information, and will be delivered to you approximately 7-14 business days after it is shipped.
Yes, we currently offer progressive lenses as a lens add-on to any of our frames. If your prescription includes ADD values, that means your order has Progressive lenses. We currently do not offer bifocals but all bifocal prescriptions can be made as progressive lenses which are a more modern alternative to bi-focals without a line in the lenses.
Unsatisfactory products can be exchanged, credited or refunded within 30 days of being received. It is not possible to process a request for a credit/refund for non-quality issues for items that have expired during this 30-day window. Each order is eligible for a one-time exchange/return for any reason. Please kindly note that the "exchange order" is not eligible for another exchange/return.
If you want to modify/cancel your order, please contact our Dollger Customer Service Team.